:root{--bg: #f5f7fa;--surface: #ffffff;--surface-2: #f8fafc;--border: #e2e8f0;--border-strong: #cbd5e1;--text: #0f172a;--text-2: #475569;--text-3: #94a3b8;--primary: #0f766e;--primary-hover: #115e59;--primary-soft: #ccfbf1;--danger: #b42318;--danger-hover: #912018;--warn: #b45309;--warn-bg: #fffbeb;--info: #1d4ed8;--info-bg: #eff6ff;--error-bg: #fef2f2;--ring: rgba(15, 118, 110, .35);--radius: 12px;--radius-sm: 8px;--shadow-sm: 0 1px 2px rgba(15, 23, 42, .05);--shadow-md: 0 1px 3px rgba(15, 23, 42, .07), 0 4px 12px rgba(15, 23, 42, .06);--shadow-lg: 0 24px 60px rgba(15, 23, 42, .25);color:var(--text);background:var(--bg);font-family:Inter,Heebo,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,Arial,sans-serif;font-size:16px;line-height:1.55;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}:lang(he){font-family:Heebo,Inter,ui-sans-serif,system-ui,-apple-system,sans-serif}*{box-sizing:border-box}body{margin:0;min-height:100vh;min-height:100dvh;background:radial-gradient(1100px 500px at 50% -220px,rgba(15,118,110,.07),transparent 70%),var(--bg)}button,input,select,textarea{font:inherit;color:inherit}.shell{max-width:520px;margin:clamp(0px,4vw,40px) auto;background:var(--surface);border:1px solid var(--border);border-radius:20px;box-shadow:var(--shadow-md);padding:clamp(16px,4vw,24px);padding-bottom:max(clamp(16px,4vw,24px),env(safe-area-inset-bottom))}.topbar{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:0 0 14px;margin-bottom:14px;border-bottom:1px solid var(--border)}.topbar>div:first-child{min-width:0}.top-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap;justify-content:flex-end}.language-toggle{min-height:38px;padding:0 12px;box-shadow:none;font-weight:800}.quick-feedback{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.feedback-quick{min-height:38px;padding:0 10px;border-color:var(--border);background:var(--surface-2);color:var(--text-2);font-size:14px;font-weight:800;box-shadow:none}h1{margin:0;font-size:clamp(24px,5vw,32px);font-weight:800;letter-spacing:-.02em}h2{margin:0 0 12px;font-size:14px;font-weight:700;letter-spacing:.02em;text-transform:uppercase;color:var(--text-2)}p{margin:4px 0}.operator-name{font-weight:800;font-size:18px;letter-spacing:-.01em}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}label{display:grid;gap:8px;font-weight:600;font-size:15px;color:var(--text-2);margin-top:14px}select,input,textarea{border:1px solid var(--border-strong);border-radius:var(--radius-sm);padding:12px 14px;background:var(--surface);min-height:46px;box-shadow:var(--shadow-sm);transition:border-color .15s ease,box-shadow .15s ease}select:hover,input:hover,textarea:hover{border-color:var(--text-3)}select:focus-visible,input:focus-visible,textarea:focus-visible,button:focus-visible{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px var(--ring)}button:focus-visible{outline:2px solid transparent}.phone-input{width:100%;font-size:clamp(20px,5vw,26px);font-weight:600;letter-spacing:.02em;font-variant-numeric:tabular-nums;direction:ltr;text-align:left;padding:14px 16px;min-height:58px}.phone-input::placeholder{color:var(--text-3);font-weight:400}.dialer{margin:0}.status{display:flex;gap:10px;align-items:center;min-height:40px;padding:8px 12px;margin-bottom:14px;background:var(--surface-2);border:1px solid var(--border);border-radius:999px;font-size:15px}#statusDot{width:10px;height:10px;border-radius:50%;background:#16a34a;display:inline-block;flex:none;box-shadow:0 0 0 3px #16a34a2e}#statusDot[data-state=connecting],#statusDot[data-state=ringing]{background:#d97706;box-shadow:0 0 0 3px #d977062e;animation:pulse 1.2s ease-in-out infinite}#statusDot[data-state=answered]{background:#0f766e;box-shadow:0 0 0 3px #0f766e33;animation:pulse 2s ease-in-out infinite}#statusDot[data-state=failed]{background:var(--danger);box-shadow:0 0 0 3px #b4231829;animation:none}#statusDot[data-state=ended]{background:var(--text-3);box-shadow:0 0 0 3px #94a3b833;animation:none}@keyframes pulse{50%{opacity:.45}}.timer{direction:ltr;margin-inline-start:auto;font-variant-numeric:tabular-nums;font-weight:700;font-size:16px;color:var(--text-2)}.guide{border-inline-start:3px solid var(--info);padding:12px 14px;background:var(--info-bg);border-radius:var(--radius-sm);color:#1e3a8a;font-size:15px}.route-box{margin:14px 0;padding:14px 16px;border:1px solid var(--border);background:var(--surface-2);border-radius:var(--radius-sm);font-size:15px}.route-box:empty{display:none}.route-list{margin:0;padding-inline-start:1.3em;display:grid;gap:8px}.route-list li{padding-inline-start:2px}.ltr{direction:ltr;unicode-bidi:isolate}.phone-inline{font-weight:800;font-variant-numeric:tabular-nums;white-space:nowrap}.warn{color:var(--warn);font-weight:700}.info{color:var(--info);font-weight:600}.error{color:var(--danger);font-weight:700}.country-details{margin:14px 0;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);overflow:hidden}.country-details summary{cursor:pointer;font-weight:700;color:var(--primary);padding:12px 14px;list-style-position:inside;transition:background .15s ease}.country-details summary:hover{background:var(--surface-2)}.country-details[open] summary{border-bottom:1px solid var(--border)}.country-help{margin:8px 14px 0;color:var(--text-2);font-size:14px}.countries{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:10px;padding:14px;margin:0}.country{border:1px solid var(--border-strong);background:var(--surface);border-radius:var(--radius-sm);min-height:72px;padding:10px 12px;display:grid;grid-template-columns:auto 1fr;gap:2px 10px;text-align:start;align-items:center;cursor:pointer;box-shadow:var(--shadow-sm);transition:border-color .15s ease,box-shadow .15s ease,transform .1s ease}.country:hover{border-color:var(--primary);box-shadow:var(--shadow-md)}.country:active{transform:scale(.98)}.country span{font-size:26px;line-height:1}.country b{font-size:14.5px}.country small{grid-column:2;color:var(--text-3);font-size:12px;letter-spacing:.04em}.country.selected{border-color:var(--primary);background:var(--primary-soft);outline:2px solid var(--primary);outline-offset:-1px}button{border:1px solid var(--border-strong);background:var(--surface);border-radius:var(--radius-sm);min-height:48px;padding:0 18px;cursor:pointer;font-weight:600;box-shadow:var(--shadow-sm);transition:background .15s ease,border-color .15s ease,box-shadow .15s ease,transform .1s ease}button:hover:not(:disabled){border-color:var(--text-3);background:var(--surface-2)}button:active:not(:disabled){transform:scale(.98)}button:disabled{opacity:.5;cursor:not-allowed;box-shadow:none}.actions{display:flex;gap:12px;margin-top:16px}.actions>button{flex:1}.actions>#callBtn:disabled,.actions>#hangupBtn:disabled{display:none}.quiet{background:var(--surface-2);color:var(--text);min-height:42px;border-color:var(--border)}.primary{background:var(--primary);color:#fff;border-color:var(--primary);font-weight:700;font-size:17px;min-height:54px;box-shadow:0 1px 2px #0f766e4d,0 4px 12px #0f766e40}.primary:hover:not(:disabled){background:var(--primary-hover);border-color:var(--primary-hover)}.danger{background:var(--danger);color:#fff;border-color:var(--danger);font-weight:700;font-size:17px;min-height:54px}.danger:hover:not(:disabled){background:var(--danger-hover);border-color:var(--danger-hover)}.admin-grid{display:grid;grid-template-columns:1fr;gap:12px;margin:0 0 16px}.panel{border:1px solid var(--border);background:var(--surface);border-radius:var(--radius);padding:16px 18px;min-width:0;box-shadow:var(--shadow-sm)}.panel select,.panel button{margin:3px 4px 3px 0;min-height:42px}.pill{display:inline-block;border:1px solid var(--border);border-radius:999px;padding:6px 12px;margin:3px;background:var(--surface-2);font-size:14px}.row{display:grid;grid-template-columns:1fr auto auto;gap:10px;align-items:center;border-bottom:1px solid var(--border);padding:10px 0;overflow-wrap:anywhere;font-size:14.5px}.row:last-child{border-bottom:none}.row button{min-height:38px;padding:0 12px;font-size:14px}.feedback-row{display:grid;gap:4px;border-bottom:1px solid var(--border);padding:10px 0;overflow-wrap:anywhere;font-size:14.5px}.feedback-row:last-child{border-bottom:none}.feedback-row small{color:var(--text-3);direction:ltr;text-align:start}.modal-backdrop{position:fixed;inset:0;z-index:10;display:grid;place-items:center;padding:16px;background:#0f172a80;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.modal{position:relative;width:min(520px,100%);background:var(--surface);border-radius:var(--radius);border:1px solid var(--border);padding:clamp(18px,4vw,26px);box-shadow:var(--shadow-lg)}.modal-close{position:absolute;inset-block-start:10px;inset-inline-end:10px;width:40px;min-height:40px;padding:0;border-radius:50%;border:1px solid var(--border);background:var(--surface-2);color:var(--text-2);font-size:26px;line-height:1}.feedback-actions{display:grid;grid-template-columns:1fr}.modal h2{text-transform:none;font-size:19px;color:var(--text);letter-spacing:0}.onboarding-modal .guide{margin:12px 0 16px}.onboarding-modal .primary{width:100%}.modal textarea{width:100%;min-height:140px;margin-top:14px;resize:vertical}.modal .actions{margin-top:16px}.modal .primary,.modal .actions button{min-height:46px;font-size:15.5px}@media(max-width:560px){body{background:var(--surface)}.shell{margin:0 auto;border:none;border-radius:0;box-shadow:none;min-height:100dvh}.topbar{display:grid;grid-template-columns:1fr auto;align-items:center;gap:10px}.top-actions{display:contents}.language-toggle{grid-column:2;grid-row:1;min-height:36px;padding:0 12px}.quick-feedback{grid-column:1 / -1;grid-row:2;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;width:100%}.feedback-quick{min-height:40px;padding:0 6px;font-size:13px;white-space:nowrap}.primary,.danger{min-height:56px}.countries{grid-template-columns:repeat(auto-fill,minmax(110px,1fr));gap:8px;padding:12px}.country{min-height:64px}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;transition:none!important}}